Privacy Policy

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This Privacy Policy describes how crochetdiy.com collects, uses, stores, and protects your personal information when you visit, use, or make a purchase from our website (https://www.crochetdiy.com) . By using the Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect personal information you voluntarily provide to us, including but not limited to:

Name
Shipping address
Billing address
Email address
Phone number
Payment information (processed securely by third‑party payment providers)

We also automatically collect certain information when you visit the Site, such as your IP address, browser type, device information, and browsing activity on the Site.

2. How We Use Your Information

We use the collected information for the following purposes:

To process, fulfill, and deliver your orders
To send order confirmations, shipping updates, and delivery notifications
To respond to your inquiries, requests, and customer support messages
To improve our products, services, website functionality, and user experience
To prevent fraud, verify payments, and ensure secure transactions
To comply with legal obligations

3. Sharing of Personal Information

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

We may share your information only in the following circumstances:

With trusted third‑party service providers (payment processors, shipping carriers, hosting services) who assist in operating our business and fulfilling your orders, subject to confidentiality obligations.
When required by law, regulation, legal process, or governmental request.
To protect our rights, property, safety, or the safety of others.

4. Data Security

We take reasonable administrative, technical, and physical security measures to protect your personal information against unauthorized access, use, alteration, or destruction. However, no electronic transmission or storage system is completely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You may:

Request access to the personal information we hold about you
Request correction or deletion of your personal information
Opt out of non‑essential marketing communications

To exercise these rights, contact us at: crochetdiy520@outlook.com.

6. Third‑Party Links

Our Site may contain links to third‑party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third‑party sites.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date. Continued use of the Site after changes constitutes acceptance of the updated policy.